Privacy Policy

Privacy Policy

Introduction

At https://new-river.buzzzoomer.com (hereafter referred to as "new-river," "we," or "us"), we prioritize your privacy and are committed to safeguarding your personal data. This comprehensive Privacy Policy outlines our practices related to the collection, storage, use, and disclosure of personal information in accordance with various international privacy laws and regulations, including:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Transparency and Accountabilty Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies across our entire digital ecosystem, encompassing:

  1. Our official website at https://new-river.buzzzoomer.com.
  2. Any applications, services, and products offered by new-river.
  3. Interactions on all linked websites that fall under this Privacy Statement.
  4. Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS).

It's crucial to emphasize that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, which govern how they collect and use your data.

Processing Activities

This policy outlines the actions we take when:

  1. You utilize our applications and services as an authorized user.
  2. You visit websites associated with this Privacy Policy.
  3. You engage in communications with us via various channels, such as newsletters, emails, calls, or texts/SMS.

Personal Data Collection

We collect diverse types of personal data to enhance your experience and tailor our services. This includes:

  1. Account Information: Details required to create and manage your user account on our platforms.
  2. Payment Information: Data related to transactions, including payment methods and billing addresses.
  3. Financial Information: Your financial records, if you choose to use our financial services or make purchases through us.
  4. Purchase Information: Records of products or services bought through new-river.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our mobile applications.
  6. Location Data: Geolocation information shared when using location-based services on our platforms.
  7. Feedback: Your responses to surveys, feedback forms, and reviews.
  8. Social Media Information: Data obtained from social media platforms when you interact with us through them.
  9. Product Information: Details about products or services that interest you, including preferences and interactions.

We collect this data through various methods: user input forms, direct interactions, cookies (as explained below), and automated technologies. Additionally, third parties may share personal data with us, although they are bound by their own privacy policies.

Cookies

Cookies play a vital role in enhancing your experience on our platforms. We use them for several purposes:

  1. Strictly Necessary Cookies: These ensure basic functions and user security on our sites.
  2. Preference Cookies: Remembering your preferences to personalize your experience.
  3. Analytics Cookies: Tracking site usage to analyze trends, optimize content, and enhance our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for legal requirements and the original purposes it was collected. Once these purposes are fulfilled or if you withdraw consent, we delete or anonymize your data. Our retention periods comply with applicable privacy laws and regulations.

Security Measures

At new-river, we implement robust security measures to safeguard your personal data:

  1. Encryption: We use encryption for secure communication and data storage.
  2. Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children's Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this age group.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to and confirm what personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting your personal data from our systems, subject to certain exceptions.
  • Restriction: Limiting the use or processing of your personal data under specific circumstances.
  • Portability: Obtaining and transferring your personal data to another controller.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it regularly for updates.

Contact Information

For inquiries, requests to unsubscribe, or questions about your data, please contact us: